Lab Supervisor
Company: Visionworks
Location: Carmel
Posted on: May 8, 2024
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Job Description:
Summary: Direct Lab to drive retail sales through the supervision
and performance of lab operations to keep within our core value of
Quality-- by producing eyewear that is accurate to prescription,
ready as promised, and meets our "7 Point Quality Verification",
ANSI and company tolerance standards.
Pay class: Full Time
Pay: $15.81-$20.95 per hour
Essential Responsibilities: 1. Routinely verify that all options
purchased by the customer are delivered as promised. 2. Assist in
recruiting, selecting and training of all lab associates on lab
equipment and Lab Certification Program techniques as they progress
through required certification steps. 3. Ensure and verify all lab
equipment is calibrated and maintained through maintenance
checklists; lens inventory procedures are followed; and lab
expenses are kept at within budget. Address equipment malfunctions
immediately. 4. Communicate and work to achieve store goals with
lab associates on a daily, weekly, and monthly basis. Routinely
check work orders. 5. Assist in controlling inventory shrinkage
through the monitoring and recording of breakage, defects,
exchanges, receipts, inventory levels and supplies. 6. Schedule lab
associates in compliance with payroll guidelines while considering
skill levels and customer demands. 7. With the support of the
General Manager and/or the District Technical Manager conduct lab
associate performance appraisals, and coaching / counseling
meetings when expectations are not achieved. 8. Ensure that all
Company safety rules and standards are followed in accordance with
the Hazardous Communication Policy to include internal handling and
waste disposal. 9. May act as supervisor of overall store
operations in absence of a Retail Supervisor and/or General
Manager. 10. Embrace and promote Company Culture and Code of
Business Conduct. Experience/Education: * HS Diploma, GED or
equivalent experience required * One (1) - five (5) years of
related experience required * Licensed LS will have a State
Opticians License Additional Requirements: * Communication,
interpersonal and negotiation skills * Must meet all Lab
Certification requirements * Must be able to read, write and
communicate in English in order to understand written procedures,
hazardous warning, etc. * Favorable result on Background Check *
Must have own vehicle and be an insured, licensed driver in current
state of residence * Must demonstrate practical application of
optical theory and math Mental/Physical Requirements: * Work
changing schedules to meet business demands * Work inside location
* Strong organization and supervisory skills * Speak clearly and
effectively * Read English * Problem solve, reason and resolve
issues effectively * Meet customer expectations * Work under stress
with interruptions and deadlines * Follow procedures and
instructions * Use computer effectively and view computer screen *
Wear protective eyewear and gloves * Work with substances which may
cause skin irritation and/or noxious fumes * Exposure to
temperature changes * Manage lab effectively * Bend and stoop
continuously * Reach above shoulder continuously Training
Requirements (where applicable) * Complete all required company
training within required timeframes * Cross training in all
departments as needed Essential Responsibilities related to
Physical Demands/Work Environment: The physical demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions. While performing the
duties of this job, the associate is required to stand, use hands
and fingers to handle, feel, pick or pinch, and talk or hear most
of the time. The associate is occasionally required to stand, walk,
and reach with hands and arms. The associate must frequently lift
and/or move up to 20 pounds. The noise level in this location is
moderate (use of computers, printers and machines). Essential
Responsibilities related to Behavioral Characteristics: * Must be
detail orientated and well organized * Must be able to communicate
clearly and effectively with other associates and clients * Must be
energetic and self-motivated * Must be a team player * Must be able
to problem solve * Must work onsite and participate in interactive
onsite meetings on a regular and predictable basis * Must have
ability to initiate immediate interaction, coordination and
collaboration with team members, clients, customers etc. HIPAA &
Security Requirements All Associates must comply with the Health
Insurance Portability Accountability Act of 1996 (HIPAA) as it
pertains to disclosures of protected health information (PHI) as
described in the Notice of Privacy Practices and HIPAA Privacy
Policies and Procedures. As a component of job roles and
responsibilities, Associates may have access to covered
information, cardholder data or other confidential customer
information which must be protected at all times. As a result,
Associates must explicitly adhere to all data security guidelines
established within the Company's Privacy & Security Training
Program. Visionworks is an equal opportunity employer, committed to
the hiring, advancement and fair treatment of individuals without
regard to race, color, religion, sex, age, sexual orientation,
gender, national origin, ethnicity, disability or veteran status,
or any other protected status designated by federal, state or local
law. The specific statements shown in each section of this
description are not intended to be all inclusive. They represent
typical elements and criteria considered necessary to perform the
job successfully. As required by changing business needs, complete
additional essential responsibilities as identified and
assigned.
Keywords: Visionworks, Carmel , Lab Supervisor, Healthcare , Carmel, Indiana
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