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Technician - Truck Shop

Company: MacAllister Machinery Co., Inc
Location: Carmel
Posted on: November 24, 2020

Job Description:

Overview Primary duties of the position include but are not limited to: perform mechanical services on new and used engines and all support systems and components on the vehicle in the service shop area. Responsibilities Adheres to all safety rules and maintains good housekeeping (5S) in shop area and properly maintaining company issued tools and equipment. Diagnoses and repairs the overall truck in the service shop. Responsible for testing, repairing and rebuilding engines and all support systems and components on the vehicle. Completes all required reporting for service time in an accurate and timely manor; this includes writing service reports, properly allocating time to each job, ordering parts, and tracking parts charged and parts returned. Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible. Maintains company issued equipment and tools, keeping them in good working order. Qualifications Knowledge, skills and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair preferred. Minimum of 3 years of mechanical experience with trucks, preferably with Caterpillar but other industry models are acceptable. Strong working knowledge of power train and electrical systems. Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a self starting ability to daily work and proactively making improvements to the work process. Exhibits good problem solving skills; is ably to identify problems, solicit others opinions and offer valid solutions. Interprets and applies policies, procedures and guidelines. Demonstrates a basic understanding of warranty administration. Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests. Is able to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers. A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence. Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems. Must have or be able to obtain and maintain a minimum of a Class B CDL with Air Brakes The ability to work over time and weekends.

Keywords: MacAllister Machinery Co., Inc, Carmel , Technician - Truck Shop, Engineering , Carmel, Indiana

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