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Warranty Manager - Signing Bonus

Company: Old Town Design Group
Location: Carmel
Posted on: June 23, 2022

Job Description:

WARRANTY MANAGEROld Town Design Group is one of the largest Custom Home builders in Indiana. As we continue to grow, we are looking to add talented individuals to support our mission of "Building Lasting Relationships." As Warranty Manager, you will perform the essential task of making sure our customers are excited about Old Town even after the build is complete.Old Town Design Group takes pride in our quality craftsmanship, outstanding locations, timeless designs and building lasting relationships. We expect future team members in this position to own the desired skills in order to be successful and best represent our company as the leading custom homebuilder in Carmel and Central Indiana. We offer competitive salaries, great benefits, and a wonderful company culture.IDEAL SKILL SET:

  • Great communicator
  • Attention to detail
  • Manage multiple deadlines and fast-paced schedule
  • Excellent problem-solving skills
  • Motivated by coordinating multiple trades
  • Ability to work with tools and equipmentOBJECTIVES OF THIS ROLE:A Warranty Manager is responsible for working with our customers to deliver an exceptional customer experience. Our motto is "you never get a second chance to make a lasting impression."RESPONSIBILITIES:
    • WARRANTY:
    • Perform timely warranty walks with homeowners
    • Coordinate and communicate warranty work with Trade Partners
    • Ability to use tools and perform small carpentry / punch work
    • QUALITY
    • Develop comprehensive understanding of Old Town and BAGI standards, client specifications, etc.
    • Maintain a clean working environment with Trade Partners
    • COMMUNICATION
    • Maintain weekly correspondence with homeowners regarding scheduling, project expectations, etc.
    • Perform other duties and responsibilities as assigned
    • Ensure budgets, change orders and specs are followed to completionREQUIREMENTS:
      • 3+ years of residential construction or highly relevant experience
      • Self-starter who can work well both as a part of a team and independently
      • Must have a valid Driver's License and clean driving record
      • Working knowledge of Microsoft Office and BuilderTrend preferred
      • Clear written and verbal communication skillsREPORTING:
        • The Warranty Manager will report directly to the Divisional Manager

Keywords: Old Town Design Group, Carmel , Warranty Manager - Signing Bonus, Executive , Carmel, Indiana

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