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RN Clinical Training Manager

Company: UnitedHealth Group
Location: Carmel
Posted on: November 22, 2021

Job Description:

Telecommute with restrictions: Candidates must be located in the central Indiana market.
Opportunities with American Health Network, Part of Optum . When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial and other aspects of well-being.
The Clinical Training Manager (RN) is responsible for ensuring clinical competency enterprise wide through the successful management of the Clinical Trainer Analyst team, as well as providing oversight and approval for the training, documents, and support utilized to deliver clinical training. - Provides leadership and/or expertise for other clinical initiatives in the Human Capital Development department.
Primary Responsibilities:
Ensures staff successfully implements enterprise-wide Clinical Training, including all related components (trainings, documentation, follow-up and remedial training, additional support, etc) in the practices.
Manages and leads the Clinical Trainer Analyst Team. - Solicits and receives feedback about team member trainings and uses to effectively coach as needed. - Additionally, acts as a subject matter expert (SME) for team.
Ensures company-wide clinical compliance through management and leadership of team, ensuring proper delivery of standardized training and documentation with regard to policies, workflow, and skills required for clinicians to function in their roles.
Creates, maintains, and authorizes and ensures accurate implementation of clinical training materials and documentation.
Provides on-going training as needed, such as compliance and regulatory training, new hire orientation and clinical skills training, professional growth and development, compliance and regulatory training, including training associated with a new office (either existing practice move or new practice).
Provides training on all areas of clinical operations including policy and procedures, systems, culture, practice operations, professionalism and other areas of daily operation.
Provides train the trainer sessions for peers to expand training team expertise.
Evaluates effectiveness of training with the audience through electronic or paper testing, oral questions, evaluating hands-on demonstration, and/or other methods as applicable.
Provides coaching support, or training remediation as needed to ensure compliance and consistency.
Assists management with problem solving training, such as common mistakes, system errors, etc.
Maintains accurate metrics as required, including timely and thorough completion of all necessary program assignments, progress reports, and other required documentation.
Assists with updating and creating new and ongoing training content as assigned including presentations, job aids, instructor guides, activities and assessments.
Acts as a change agent providing the support mechanism to implement changes as a part of a new initiative or as part of solving a problem.
Required Qualifications:
Bachelor's degree or equivalent work experience
Active, unrestricted RN license in the state of Indiana
Minimum of three years of clinical experience
Minimum 2 years of experience in formal teaching, presenting and/or training
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
Master's degree
Lean Six Sigma, PMP and CPLP certifications
5+ years of experience in formal teaching, presenting, or training
EOHS or OSHA experience
Proof of immunity to vaccine-preventable diseases is an employment requirement.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: -RN, registered nurse, clinical trainer, OSHA, EOHS, PMP, CPLP, lean six sigma, clinical educator, masters, BSN, healthcare administration, nurse educator, preceptor, Indianapolis, Indiana

Keywords: UnitedHealth Group, Carmel , RN Clinical Training Manager, Healthcare , Carmel, Indiana

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