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Customer Service Associate

Company: Capital Group
Location: Carmel
Posted on: June 13, 2019

Job Description:

Req ID: 29988 Experience Level: Entry-Level Other Location(s): N/A Relocation offered: No Travel required: None Come grow with us At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that. It's smart and highly driven people united in purpose to serve our investors and one another. Bring your energy and unique perspective to Capital and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed. You'll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you'll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous. We are a global, privately held investment management company, established in 1931. For more than 80 years, we've put our investors first. We are the home of American Funds, which is one of the largest mutual fund families in the world with US$1.7 trillion assets under management. We're so excited to be rated as one of the "2018 Best Places to Work in Money Management" by Pensions & Investments. Our Values: Our culture sets us apart. We are genuinely guided by our core values: Accountability, Collaboration, Humility, Long Term Focus, Respect for Individuals, Rigorous Analysis. Diversity: We know that diversity leads to better ideas and business solutions. We are actively working toward increasing our diversity at every level within our organization. We have over 20 unique communities to help you establish a meaningful professional network with associates who share your experiences, passions, and interests. We are proud to be recognized as a "2018 Best Places to Work for LGBTQ Equality" employer by the Human Rights Campaign (HRC). If you have specific questions about diversity at Capital Group, please ask us! Compensation: Our package includes a base salary, overtime eligibility, bonuses, benefits, development programs, and paid training. In addition to the 401k we provide, Capital Group makes a deposit equal to 15% of your total compensation annually, at no additional cost to you. All benefits are effective on your first day. We're happy to talk in depth about our compensation philosophy as you move through the recruiting process. Our team: Retirement Plan Services supports thousands of retirement plans across the US. We collaborate with Financial Advisors, Third Party Administrators, and Plan Sponsors. What we need: We're building a team of dynamic, attentive, and empathetic communicators who thrive in collaborative settings. If you love research and have amazing attention to detail, this could be a perfect match for you. Successful candidates can come from any type of background. If you don't have experience in financial services, that's totally ok! We will teach you everything you need to know through comprehensive, ongoing, progressive training. Some specifics on the position: For starters, you and your new teammates will be trained on-site for about 5 weeks. Our training curriculum appeals to all different learning styles, and it's conducted in a classroom environment. You'll have more than enough time to learn about our systems, our products, and the types of requests to anticipate.Learning at Capital Group never stops. You'll be able to steadily build your knowledge in order to resolve more complex questions and requests.Eventually you'll get to the point where you're educating our clients on our products, services, systems, and web tools.Once you're ready, you'll begin to respond to inquiries received via phone, email, and mail. If you want to make a good first impression: You'll need a typo-free resume with customer service experienceCheck us out on LinkedIn, Glassdoor, Professional Diversity Network, FairyGodBoss, YouTube, and Instagram Come grow with us. Apply now to get the process started. -- Company Overview: Founded in 1931, Capital Group is one of the world's largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7--trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers.-- -- We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.--PandoLogic. Keywords: Customer Service Representative, Location: Carmel, IN - 46082

Keywords: Capital Group, Carmel , Customer Service Associate, Hospitality & Tourism , Carmel, Indiana

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