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Impound Representative (20/hr)

Company: Aston Carter
Location: Carmel
Posted on: September 22, 2022

Job Description:

Aston Carter is hiring for an Impound Representative in the Carmel area!

Monday - Friday 8am to 5pm // 20/hr


The Impound Representative manages accounts to resolution and coordinates recovery with client Impound Reps, 3rd party companies and a vendor network and the accounting department.

+ Respond to client requests via email, platform and phone, targeting successful resolution of client assigned work within stated Service Level Agreements (SLAs)

+ Responsible for ensuring timely and sensitive delivery of impound related information to our direct clients and vendor network.

+ Processing ACH payment submittals to LS Accounting to ensure next business day repossession.

+ Communications with 3rd party impound and tow facilities to confirm and negotiate fee and document requirements for pickup.

+ Follow stated SLA requirements regarding updating the client on progress made in impound resolution.

Must Haves:

+ 2+ years in customer service

+ 2+ years working with proprietary CRM systems

+ Must be a go getter and tech savvy

Exciting Company Perks:

+ 14 holidays off

+ Health, dental, vision, pet insurance etc.

+ PTO accrual

If you are interested in this position please apply to this posting or email Natalie Sajdyk at

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Carmel , Impound Representative (20/hr), Human Resources , Carmel, Indiana

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