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Software QA Manager

Company: Allied Solutions
Location: Carmel
Posted on: May 17, 2020

Job Description:

The Software Quality Assurance (QA) Manager leads a team tasked with ensuring the software developed by Allied Solutions is of the utmost quality. Their efforts directly impact the experiences had by our customers when they interact with our systems. As a result, minor defects are found quickly and major issues are stopped before anyone can be impacted by them. The manager is also able to provide feedback to the team on the usability and user sentiment about the systems.

As the leader responsible for setting and enforcing the enterprise-wide standards for software testing, the Software QA manager is constantly collaborating with their peers in Software Development and Operations. As a mentor and trainer to those teams, the Software QA manager is able to create more of a positive impact in the enterprise by ensuring everyone is keeping quality at the forefront of their minds. Since QA is a responsibility of all members of software development team, the Software QA Manager ensures those members have all the necessary tools at their disposal.

By evolving the skillset of their department, the Software QA Manager nurtures their team to perform the responsibilities better. Through creating policies and frameworks, they guide their department to confirm the code is tested and performs well. The manager is responsible for reporting progress, identifying deficiencies and proposing solutions to the IT leadership for any issues facing the organization. They are responsible for ensuring their department is operating within budgetary guidelines.The Software Quality Assurance (QA) Manager leads a team tasked with ensuring the software developed by Allied Solutions is of the utmost quality. Their efforts directly impact the experiences had by our customers when they interact with our systems. As a result, minor defects are found quickly and major issues are stopped before anyone can be impacted by them. The manager is also able to provide feedback to the team on the usability and user sentiment about the systems.

As the leader responsible for setting and enforcing the enterprise-wide standards for software testing, the Software QA manager is constantly collaborating with their peers in Software Development and Operations. As a mentor and trainer to those teams, the Software QA manager is able to create more of a positive impact in the enterprise by ensuring everyone is keeping quality at the forefront of their minds. Since QA is a responsibility of all members of software development team, the Software QA Manager ensures those members have all the necessary tools at their disposal.

By evolving the skillset of their department, the Software QA Manager nurtures their team to perform the responsibilities better. Through creating policies and frameworks, they guide their department to confirm the code is tested and performs well. The manager is responsible for reporting progress, identifying deficiencies and proposing solutions to the IT leadership for any issues facing the organization. They are responsible for ensuring their department is operating within budgetary guidelines.

Job Duties & Responsibilities

-- Define testing and test automation coding norms, including technology/tool selection, oversight of their implementation, and promoting continuous improvement through regular reviews.

-- Develop, write, and manage the execution of an overall software test strategy.

-- Lead efforts to enhance and make the testing process more efficient.

-- Oversee the design and implementation of validation procedures, test plans, and test cases.

-- Be an experienced hands-on manager who can build an organization and ensure it performs

-- Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy

-- Work with a team of quality engineering professionals to ensure the highest quality product delivery

-- Recruit, hire, and lead an extraordinary team of QA Engineers and Software Test Engineers, with 4-6 direct reports and multiple 3rd parties.

-- Provide expertise for Development, InfoSec and Operations in all areas of software quality, including the deployment process. You will identify meaningful trends and practices, so we can release quickly and with high confidence.

-- Responsible for scaling our automated testing in a continuous integration environment, defining and evolving our testing strategy in service of team and company objectives.

-- Work closely with Development and Operations to ensure that all deadlines and goals are met, as well as quality software is released on schedule

-- Responsible for the end to end ownership of a QA team, including setting the technical vision for developing test frameworks and automation.

-- Be a champion of quality and operational excellence: establish team metrics for measurement of quality and operational excellence and a consistent, regular process for assessment and improvements.

-- Responsible for mentoring and developing engineers, supporting the long-term career development of direct reports by helping them build their skills in software testing.

Qualifications

--- Bachelor's degree and/or Master's degree in Computer Science or 10 years of equivalent experience.

--- 5+ years of experience as a people manager leading teams of individual contributor and leads is preferred

--- Experience working in an Agile environment, including experience leading an Agile transformation for QA functions

--- Experience in testing high-performance, highly-available and scalable distributed systems

--- Experience with employee development, performance management and delivering results

--- Experience with designing test tools and frameworks with an emphasis on test automation and extending test coverage

--- Experience with several different programming languages and test automation technologies

--- Has experience and conviction around measures to quantify software quality

--- Proven track record to creating and executing on highly effective quality processes

Knowledge & Experience

--- Must be self-motivated, client experience oriented and a strong team player

--- Experience in managing small technical teams with a mix of manual test and automation engineers

--- Expertise in test automation frameworks and automation languages

--- Experience testing complex software applications

--- Thorough understanding of software test tools, methodologies and processes

--- Experience with log analysis tools (Splunk and QRadar) a plus

--- Experience in testing security products or cloud-based products a plus

--- Situational Adaptability: Demonstrates ability to evaluate and pivot based on new information to meet the needs of the situation

--- Some software development experience preferred.

Personal Attributes

--- Strong leadership and interpersonal skills

--- Strong project-management skills

--- Proven analytical and problem-solving abilities.

--- Ability to effectively prioritize and execute tasks in a high-pressure environment.

--- Strong communication skills and ability to adapt communication to a specific audience

--- Highly self-motivated and directed.

--- Team-oriented and skilled in working within a collaborative environment.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidate will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Allied Solutions, Carmel , Software QA Manager, IT / Software / Systems , Carmel, Indiana

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