AT&T Customer Associate

Company: Pinakle
Location: Carmel
Posted on: July 10, 2025

Job Description:

Empower Essential Connections, Bridge the Digital Divide: Become an AT&T Customer Associate Focused on Affordable Connectivity with Pinakle in Indianapolis! Pinakle is a fast-moving direct sales firm linking top brands with customers while making a community impact. As a key AT&T partner in Indianapolis, we deliver essential wireless and internet services through a program that supports affordable connectivity for low-income households. We're hiring a full-time AT&T Customer Associate, ideal for caring, tech-savvy individuals eager to serve and uplift communities through direct outreach. As an AT&T Customer Associate, you’ll receive targeted training to navigate program eligibility, enroll qualified customers, and present AT&T’s affordable connectivity options. You'll build strong communication and consultative skills, engaging with diverse communities to deliver real-world solutions. Your efforts will help expand AT&T’s reach in Indianapolis, bridging the digital divide and creating meaningful customer relationships that leave a lasting impact. Who We Are Pinakle t hrives on excellence, integrity, and a strong commitment to community and team development. Based in Indianapolis, we empower our team through hands-on training and mentorship to represent AT&T with confidence, driving meaningful results, especially through programs that advance universal connectivity and social good. What We Are About Pinakle ’s mission is to deliver exceptional value through direct, personalized outreach, bringing essential services to underserved communities. In partnership with AT&T, our Customer Associates lead this effort, providing tailored connectivity solutions that close the digital divide and create lasting impact. What Will I Be Doing as an AT&T Customer Associate? Engage potential customers with respectful, informative conversations about discounted connectivity through a program. Communicate program benefits, eligibility criteria, and enrollment steps to ensure full understanding. Guide applicants through enrollment with care, verifying documentation, and offering support. Identify customer needs and match them with AT&T’s participating wireless or internet services. Confidently present service benefits, emphasizing how they improve daily life and accessibility. Ensure accurate, compliant processing of enrollments and documentation per guidelines. Deliver compassionate, solution-focused service to address concerns and build trust. Keep up with updates to program rules, eligibility, and AT&T service offerings. Represent Pinakle and AT&T with integrity, empathy, and enthusiasm in every interaction. Contribute to a collaborative team culture by actively joining trainings, sharing insights, and supporting best practices.

Keywords: Pinakle, Carmel , AT&T Customer Associate, IT / Software / Systems , Carmel, Indiana