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GetGo Ricker's Regional Business Leader

Company: Giant Eagle
Location: Carmel
Posted on: February 13, 2020

Job Description:

Job Summary

Lead, inspire and motivate store operations team members in their GetGo Region to deliver outstanding customer service, grow sales and beat our financial plans. Keep team members and customers safe at all times. Ensure compliance to the Company's Statement of Values and Policies as well as Federal and State Laws.

Job Description

  • Experience Required: 3 to 5 years
  • Education Required: High school diploma or equivalent
  • Lifting Requirement: Up to 50 pounds
  • Travel Required: Regional Daily, More than 50%; Regional Overnight, More than 50%

    Job Responsibilities

    • In the region, responsible for delivering best in class performance in personal safety and food safety. Lead and inspire GetGo Operations Team Members in an inclusive, collaborative and respectful manner. Develop a systematic approach to delivery exemplary customer service to achieve growth objectives. Create and execute a disciplined performance management process to control expenses. Ensure that the Company's merchandising programs are executed and uniformly carried out in all stores.
    • Financial Accountability in the Region for: Inside Sales Growth, Fuel Volume Growth, Shrink Reduction, Management of Total Store Responsibility (TSR) including total personnel costs vs. Plan and Pre-Tax Profit
    • Accountability for Operating Results, Employee & Product Metrics, Safety & Sanitation Metrics and Compliance in the Region related to: Reduction in Number of Days Roles are Open, Reduction in Turnover, Passionate about creating and increasing the number of team members that make up a diverse workforce which reflects the diversity of our customers, Team Member Succession Planning and Development is a priority and Compliance with all Federal and State Laws
    • Accountability for Outstanding Customer Service and Satisfaction in the Region related to: Improvement in Retail Index and Improvement in TMPOV
    • Accountability for the Delivery of Profit and Growth Initiatives in the Region as follows: Annual Business plan development and execution; Provide Input and Execute sales growth initiatives; Financial analysis and plan development for ad hoc projects, capital investment, labor allocation; Overall Management of New Store Openings - construction handover, recruitment, training, sales initiatives
    • This individual is able to provide clear and firm direction and follow-up in a collaborative and respectful manner. They role model the behaviors they expect and are willing to pitch in to assist their team members in any capacity. They are mentors and develop succession and talent plans that are long-range. They know that customer satisfaction improves when employee satisfaction improves.
    • Role demands a critical thinker and multi-tasker who can manage many priorities at one time yet create a focused plan for their direct reports in the Region. The individual must be nimble and flexible yet at the same time create a disciplined operating system that enables sustained delivery of operational excellence.

      About Us

      At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office we are working together to put food on shopper's tables' and smiles on their faces. We're always searching for the best part-time and full-time Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Keywords: Giant Eagle, Carmel , GetGo Ricker's Regional Business Leader, Other , Carmel, Indiana

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