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UX Researcher

Company: Allied Solutions
Location: Carmel
Posted on: May 16, 2020

Job Description:

Does your mind connect dots others can't even see? Do you like solving complex problems with simple, elegant solutions? You might have what it takes to be our next UX Researcher.

We're looking for someone who is creatively analytical - who can think inside the box, and then blow the box up. The ideal candidate is part scientist, part sociologist. They'll be able to crunch data while empathizing with the human users behind the numbers. They will have an insatiable curiosity and a thirst for truth. They ask why before asking how. And, they will be able to communicate rock-solid rationales to support their ideas.Job Duties and Responsibilities


  • Create research plans and champion new research methodologies to better understand the behaviors and desire paths of our users
  • Conduct user experience research activities like stakeholder interviews, focus groups, usability tests, task analysis, surveys, web analytics, heuristic reviews, and field research in order to understand the context in which target audiences interact with websites/web applications
  • Analyze qualitative and quantitative data from analytics tools, survey results, and other channels to develop insights that inform UX decisions
  • Translate insights and "light-bulb moments" into actionable plans
  • Collaborate with designers, strategists, developers, and product teams to improve the consumer experience
  • Must have a strong understanding of current standards of user-centered design to stay on top of evolving trends and best practices
  • Develops strong, trusting relationships between the department and product teams, providing leadership and support during strategy, ideation, and execution of large-scale implementations

    Hard Skills:

    • Research methodologies
    • Experiment and survey design
    • Behavioral data analysis
    • Analytics
    • Statistical analysis
    • Data visualization

      Soft Skills:

      • Curious
      • Self-Motivated
      • Open-Minded
      • Communicative
      • Fast Learner
      • Organized
      • Collaborative
      • Empathetic
      • Perceptive

        Qualifications,Education, Experience & Certifications:

        • Degree in related studies (Human Computer Interaction, Data Science, Interaction Design, Cognitive Science, Psychology, etc.), or equivalent real-world experience
        • 3-5 years in UX Research/Usability/Analytics role(s)
        • Track record of integrating user research into product designs and design practices
        • Experience communicating with fast-paced, highly cross-functional teams with multiple stakeholders
        • Familiar delivering experience in agile and DevOps environments

          Knowledge, Skills and Abilities:

          • Must be self-motivated, client experience oriented and a strong team player
          • Understanding of User Experience Metrics and Usability Best Practices
          • Situational Adaptability: Demonstrates ability to evaluate and pivot based on new information to meet the needs of the situation
          • Demonstrated ability to understand and influence the measurement of experience from qualitative and quantitative perspectives, and clearly connect this information to strategic and design solutions

            Personal Attributes:

            • Strong creative and organizational skills
            • Self-aware with a growth mindset and desire for self-improvement
            • Strong project-management skills
            • Strong leadership and interpersonal skills
            • Curious and inventive personality
            • Proven analytical and problem-solving abilities
            • Ability to effectively prioritize and execute tasks in a high-pressure environment
            • Strong communication skills and ability to adapt communication to a specific audience
            • Highly self-motivated and directed
            • Team-oriented and skilled in working within a collaborative environment

              Working Conditions, Mental and Physical Demands:

              Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

              Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information.

              Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

              The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

              We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

              All qualified candidate will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Allied Solutions, Carmel , UX Researcher, Other , Carmel, Indiana

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