REPO Plus Claims Proc

Company: Allied Solutions
Location: Carmel
Posted on: May 17, 2020

Job Description:

This position is responsible for providing claim clerical and administrative support to the REPO Plus team and to the Claim Department.Job Duties & Responsibilities

--- Processes claim documents and inquiries related to REPO Plus claims

--- Department filing, image storage and scanning

--- Handle telephone inquiries from clients and internal associates

--- New claims setup for all REPO Plus claims whether received via Center Point, phone, or email

--- Secure ISO, Lexis Nexis, CARFAX reports as needed

--- Verify coverage via internal system and attach support document to claims

--- Assign damage claims to appraisers as needed

--- Assist with new employee onboarding as required

--- Other special projects and duties as assigned

Qualifications

--- High school diploma/GED required

--- Some college or higher education recommended

--- Minimum one year of professional office experience preferred

--- Insurance background preferred but not required

--- Strong customer service focus or previous customer service experience required

--- Strong computer skills with knowledge of Lotus Notes, Microsoft office suite

--- Telephone skills with a minimum of one year customer telephone experience preferred

--- Ability to acknowledge and respect confidential information

--- Ability to work in a professional environment and interact with Financial Institution clients

--- Ability to handle multiple tasks, meet deadlines and manage multiple support functions

--- Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos

--- Ability to deal with problems and resolve with support to a proper resolution

--- Ability to organize, prioritize and execute work in a manner that meets established service standards and benchmarks

--- Basic organization and filing skills with attention to detail

--- Ability to learn quickly and adapt to different workload scenarios

--- Ability to use and master Microsoft office products; the ability to type at least 45 wpm

--- Strong attention to detail, producing a product that is accurate

--- Ability to work somewhat independently in a fast-paced environment with support of a Team Leader or Supervisor

--- Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidate will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Allied Solutions, Carmel , REPO Plus Claims Proc, Other , Carmel, Indiana