**Creating Peace of Mind by Pioneering Safety and Security**
At Allegion, we help keep the people you know and love safe and
secure where they live, work and visit. With more than 30 brands,
11,000+ employees globally and products sold in 130 countries, we
specialize in security around the doorway and beyond.
+ Define and verify anticipated customer experience issues and
concerns with new products or updated products using on real
+ Data mine historical information and consult with customers
and marketing associates to uncover and baseline attributes of
similar products currently offered, with the goal of identifying
Customer experience improvement opportunities and features in each
new product offering
+ Work closely with project extended team members to effectively
communicate witnessed and anticipated Customer interface and
+ Perform prototype product testing and system validations with
use cases & scenario testing
+ Drive simple and intuitive product design and experiences that
improve adoption of Allegion products:
+ _Promote design guidelines, UI/UX best practices and
standards. Drive common features across similar products so that
Allegion products work and interface better together_
+ _?_ Work closely with the lead Product Experience Engineer,
project teams, stake holders, external vendors or contracted
resources to define actions, budget, and schedule customer
experience validations with actual product installations and
+ Develop and deliver product training materials to fully
describe new products, provide anticipated customer questions,
solutions, and to ensure the Call Center and Field Specialist
Support teams are knowledgeable and ready to support at launch
**What you will need to succeed :**
+ Ability to appropriately manage multiple projects and
+ Be technically current with a user understanding of:
+ Bluetooth and Wi-Fi wireless communication, features,
requirements and limitations
+ Embedded controller product implementations and
+ Access Control Concepts
+ Internet of Things
+ Ability to create a customer centric culture focused on
empathy and commitment to excellence.
+ Ability to project a professional company image and positive,
+ Advanced verbal, written, presentation and communication
+ **Related Industry Experience:**
+ 3 years' of Product Design & Testing Experience or from other
relevant technical roles
+ Ability to safely perform small machining tasks required for
product installation and setup (drills, hand tools, etc.)
+ Proficiency and understanding of basic electrical wiring
diagrams, test equipment uses and mechanical/electro-mechanical
+ Strong Aptitude for technology & Access Control preferred
+ **Education:** Associate's Degree in EET, CET, MET or related
**We Celebrate Who We Are!**
Allegion is committed to building and maintaining a diverse and
inclusive workplace. Together, we embrace all differences and
similarities among colleagues, as well as the differences and
similarities within the relationships that we foster with
customers, suppliers and the communities where we live and work.
Whatever your background, experience, race, color, national origin,
religion, age, gender, gender identity, disability status, sexual
orientation, protected veteran status, or any other characteristic
protected by law, we will make sure that you have every opportunity
to impress us in your application and the opportunity to give your
best at work, not because we're required to, but because it's the
right thing to do. We are also committed to providing
accommodations for persons with disabilities. If for any reason you
cannot apply through our career site and require an accommodation
or assistance, please contact our Talent Acquisition Team .
Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road,
Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER
Allegion is an equal opportunity and affirmative action employer
Join Our Talent Network
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**