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Member Service Associate

Company: Centra Credit Union
Location: Carmel
Posted on: May 3, 2021

Job Description:

Are you looking for a rewarding career in a well-established financial institution? Centra Credit Union has an exciting opportunity for a full-time Member Service Associate. Responsible for positive member experience delivery through service performance. Responsible for meeting and servicing the financial needs of all members through processing account and service transactions as well as promoting and selling Credit Union products and services based upon member needs. Maintain a professional, courteous, and positive attitude with all people, including Credit Union staff and members. Meet or exceed key product/service/sales goals within branch to ensure profitable and sound business practices for the Credit Union. Perform routine member account transactions including but not limited to deposits, withdrawals, transfers, cash advances, loan payments, check cashing, sale of negotiable instruments, and cash exchanges. Perform administrative functions while assisting members such as check orders, plastic card applications, address changes, ACH or payroll deduction forms, dispute forms, stop payment requests, statement requests, check copy requests, etc. The position requires skills, education/ training, and experience in the following areas: One to three years related experience and/or training Sales and Service abilities Member relations Communications/Telephone/Email Cash handling Valid Drivers License Organization and time management Experience Preferred 1 - 3 years: Sales 1 - 3 years: Customer Service

Keywords: Centra Credit Union, Carmel , Member Service Associate, Other , Carmel, Indiana

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