Operations Technician / Mail Center Production
Company: American Specialty Health
Location: carmel
Posted on: May 3, 2021
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Job Description:
Responsibilities * Performs Mail Center production and validation. * Completes
assigned copy and mail production jobs accurately creating assembly
and validation instructions. * Accurately manages data ensuring
folders are maintained accurately using complex instructions
subject to a high amount of variance from process. * Interacts with
other departments at all levels ensuring submissions instructions
are understood. * Provides clear instructions for proper assembly
completion. * Reviews job completion and validates each job to
ensure it was properly created before releasing mailings to the US
Post Office. * Passes all quality audits daily maintaining a
quality average of 99%. Achieves 100% quality rate for validation
of mailings. * Passes all skill assessments. * Manages copy supply
including paper ensuring supplies are ordered timely. * Backs up
metering of hand assembled mail accurately following defined
procedures and ensuring quality counts validate. * Auto assembles
mail as assigned accurately following defined procedures and
ensuring counts validate. * Hand assembles copy orders, shipments,
and mailings as assigned. * Receives product following strict
guidelines. * Operates carts, pallet lift, and pallet jacks safely.
* Maintains and operates department equipment including joggers,
openers, folders, and other. * Keeps department and warehouses
clean, organized, and timely reports supplies at minimum levels. *
Restricts access to building, systems, storage locations, system
folders or physical files, and all documents in process to
authorized personnel only. * Maintains confidentiality of sensitive
and propriety business information under all circumstances. *
Reports unique or problem situations to manager. * Performs media
production and completes assigned jobs timely. Qualifications * High school diploma required. * Minimum 2 years' experience in
a role requiring expert attention to detail is required. * Minimum
2 years' experience in a technical role is required. Experience in
a high-volume copy operation, mailroom, fulfillment house, or
comparable role is preferred. * IT certifications or minimum of 2
years' experience working within an IT related function utilizing
server folders or manipulating files is required. * Excellent
written and verbal communications skills with ability to
successfully interact with all levels of the organization. *
Experience using Adobe, Command Workstation, or comparable. *
Advanced certification or demonstrated ability to use Excel is
required. * Ability to perform repetitive tasking sitting for 2 to
3 hours at a time with a high degree of accuracy. * Ability to
create and manage production schedules, predict deadlines
accurately, manage process flow to ensure production completes on
time and accurately through multiple channels. * Ability to work
independently and to lead others. * Ability to execute detailed
instructions and manage multiple exceptions to standard process
independently. * Ability to master new technical equipment,
technical software, and to utilize skills to perform complex
analytical tasks. * Ability to use pallet lifts, pallet jacks, and
other standard warehouse equipment. * Must be flexible and easily
move from task to task. * Ability to lift 15 pounds over head, lift
25 pounds unassisted or 50 pounds assisted by cart. Core Competencies * Demonstrated ability to interact in a positive, respectful
manner and establish and maintain cooperative working
relationships. * Ability to display excellent customer service to
meet the needs and expectations of both internal and external
customers. * Excellent listening and interpersonal communication
skills to identify critical core competencies based on success
factors and organizational environment. * Ability to effectively
organize, prioritize, multi-task and manage time. * Demonstrated
accuracy and productivity in a changing environment with constant
interruptions. * Demonstrated ability to analyze information,
problems, issues, situations and procedures to develop effective
solutions. * Ability to exercise strict confidentiality in all
matters. Mobility Both mobile and sedentary. Ability to sit or stand for long
periods of time. Ability to bend and move quickly from place to
place. Pushing, lifting, reaching, and climbing required. Physical Requirements Ability to speak, see and hear other personnel and/or objects.
Ability to communicate both in verbal and written form. Ability to
travel within the facility. Capable of using a telephone and
computer keyboard. Ability to climb stools and ladders. Ability to
reach and lift 15 lbs. overhead. Must be able to lift 25 lbs.
unassisted or 50 lbs. assisted by cart. Environmental Conditions Production setting with various obstacles. Noisy
environment. American Specialty Health is an Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex including
sexual orientation and gender identity, national origin,
disability, protected Veteran Status, or any other characteristic
protected by applicable federal, state, or local law. Please view Equal Employment Opportunity Posters provided by
OFCCP here. If you are a qualified individual with a disability or a
disabled veteran, you have the right to request an accommodation if
you are unable or limited in your ability to use or access our
career center as a result of your disability. To request an
accommodation, contact our Human Resources Department at (800)
848-3555 x6702. ASH will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.
Keywords: American Specialty Health, Carmel , Operations Technician / Mail Center Production, Other , carmel, Indiana
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