We are seeking a skill Desktop Support professional for our
global, enterprise client. Their primary duties will include
receiving, asset tagging, imaging, deploying and shipping out
equipment to end users, helping onboarding new hires, acting as a
tier 2 support for issues the service desk is unable to resolve,
etc. In addition, the Desktop Support professional will be
responsible for but not limited to PC/Laptop installation/repair,
local telephony and systems management, asset inventory and
customer support through our web based ticket system. They may
provide assistance in upkeep of local telephony systems, and
provide local desktop and asset inventory support. This is a great
opportunity for someone who wants to get into a global company,
work with a fun team in an awesome corporate environment.
Must have at least 5 years experience as a Desktop Support
Analyst/Engineer In depth experience supporting MAC devices in a
corporate or enterprise setting including troubleshooting user
issues and provisioning/imaging Experience supporting and strong
knowledge of Windows 10 Experience supporting and strong knowledge
of Microsoft O365 Strong written and verbal communication skills
Experience using an enterprise ticketing system such as ServiceNow
Trustworthy Possess the ability to work independently Reliable,
strong history of good attendance and punctuality Passionate about
providing excellent customer service skills Positive attitude Enjoy
working with non-technical people to resolve technical issues
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Beacon Hill is an Equal Opportunity Employer that values the
strength diversity brings to the workplace. Individuals with
Disabilities and Protected Veterans are encouraged to apply.
Beacon Hill Technologies, a premier National Information
Technology Staffing Group, provides world class technology talent
across all industries utilizing a complete suite of staffing
services. Beacon Hill Technologies' dedicated team of recruiting
and staffing experts consistently delivers quality IT professionals
to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT
positions, including Project Management and Business Analysis,
Programming/Development, Database, Infrastructure, Quality
Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty
divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon
Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon
Hill Technologies by visiting www.beaconhillstaffing.com.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)