Remote Client Services Coordinator
Company: Arthur J Gallagher & Co
Location: Carmel
Posted on: June 21, 2022
|
|
Job Description:
Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures.Position
Summary:The Customer Service Representative provides customer
service to a variety of customers over the telephone.Essential
Duties: Responsible for the servicing of existing
clients-identifying and assessing customer needs to achieve
satisfaction. Receives and responds to customer service inquiries
both written and verbal. Follows-up on customer issues, researches
problems and processes documents necessary to ensure a successful
resolution. Handles calls and correspondence that are predominantly
routine but may require some deviation from standard
procedures.Qualifications:Required: High school diploma Minimum of
1 year of customer service experience Strong typing and basic
computer skillsPreferred: Working knowledge of MS systems, i.e., MS
Excel, MS PowerPoint, Outlook and MS WordWork Traits: Good verbal
communication skills Maintains a high level of professionalism with
clients and establishes a positive rapport with every caller.U.S.
Eligibility Requirements: Interested candidates must submit an
application and resume/CV online to be considered Are you 18 years
of age or older or can you demonstrate legal capacity to enter a
contract? Must be willing to submit to a background investigation;
any offer of employment is conditioned upon the successful
completion of a background investigation Must have unrestricted
work authorization to work in the United States.For U.S. employment
opportunities, Gallagher hires U.S. citizens, permanent residents,
asylees, refugees, and temporary residents. Temporary residence
does not include those with non-immigrant work authorization (F, J,
H or L visas), such as students in practical training status.
Exceptions to these requirements will be determined based on
shortage of qualified candidates with a particular skill. Gallagher
will require proof of work authorization Must be willing to execute
Gallagher's Employee Agreement or Confidentiality and
Non-Disclosure Agreement, which require, among other things,
post-employment obligations relating to non-solicitation,
confidentiality and non-disclosureGallagher offers competitive
salaries and benefits, including: medical/dental/vision plans, life
and accident insurance, 401(K), employee stock purchase plan,
educational expense reimbursement, employee assistance program,
flexible work hours (availability varies by office and job
function) training programs, matching gift program, and
more.Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, sex, color, disability, national
origin, religion, creed, age, marital status, citizenship, veteran
status, gender, gender identity / expression, actual or perceived
sexual orientation, or any other protected characteristic. Equal
employment opportunity will be extended in all aspects of the
employer-employee relationship, including, but not limited to,
recruitment, hiring, training, promotion, transfer, demotion,
compensation, benefits, layoff, and termination. In addition,
Gallagher will make reasonable accommodations to known physical or
mental limitations of an otherwise qualified applicant with a
disability, unless the accommodation would impose an undue hardship
on the operation of our business.#LI-TW1
Keywords: Arthur J Gallagher & Co, Carmel , Remote Client Services Coordinator, Other , Carmel, Indiana
Click
here to apply!
|