CarmelRecruiter
the smart solution for Carmel jobs

Seasonal Partner Services Represenative (Remote)

Company: Mommy Jobs Online
Location: Carmel
Posted on: April 14, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDeborah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Carmel , Seasonal Partner Services Represenative (Remote), Other , Carmel, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work From Home!
Description: We are currently looking for people to fill 2 positions in our health benefits company. Our fast-growing company, is seeking people who are self-motivated,
Company: Health Inc.
Location: Indianapolis
Posted on: 04/19/2019

Real Estate Associate - Licensed Only
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Indianapolis
Posted on: 04/19/2019

Traffic Control Security Officer
Description: We are now hiring experienced Traffic Control Security Officers to
Company: Protection Plus
Location: Indianapolis
Posted on: 04/19/2019


Law Enforcement Transcription
Description: Vendors / independent contractors who can transcribe audio content of criminal investigations, internal affairs, and various law enforcement audios. Contractors must have prior verbatim, multi-speaker (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 04/19/2019

777 First Officer
Description: ID: 2019-2352 of Openings: 1Category: OtherOverview br br Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. br br Atlas Air Worldwide is (more...)
Company: Atlas Air
Location: Indianapolis
Posted on: 04/19/2019

25N Nodal Network Systems Operator-Maintainer
Description: 25N Nodal Network Systems Operator-Maintainer Job ID: Job Views: 11 Location: INDIANAPOLIS, Indiana, United States ZIP Code: 46241 Job Category: Signal and Military Intelligence Posted: 11.15.2018 Age (more...)
Company: Army National Guard
Location: Indianapolis
Posted on: 04/19/2019

Teaching Specialist- Courage Center (Part Time / Sat Sun 30pm - 6:30am)
Description: This position has on-the-job training - 30 days / typically M-F from 9:00 am - 5:00 pm The Teaching Specialist is responsible for teaching sound social, academic, and independent living skills to youth (more...)
Company: Childrens Bureau
Location: Indianapolis
Posted on: 04/19/2019

737 First Officer
Description: ID: 2019-2353 of Openings: 1Category: OtherOverview br br Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. br br Atlas Air Worldwide is (more...)
Company: Atlas Air
Location: Indianapolis
Posted on: 04/19/2019

91J Quartermaster and Chemical Equipment Repairer
Description: 91J Quartermaster and Chemical Equipment Repairer Job ID: Job Views: 1068 Location: INDIANAPOLIS, Indiana, United States ZIP Code: 46216 Job Category: Mechanic and Maintenance Posted: 11.15.2018 Age Requirements: (more...)
Company: Army National Guard
Location: Indianapolis
Posted on: 04/19/2019

Armed Security Officer
Description: Why are you working for 9-10 per hour when you can start at 11 Protection Plus We are now hiring experienced armed security officers
Company: Protection Plus
Location: Indianapolis
Posted on: 04/19/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Carmel RSS job feeds