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Quality Process Analyst I, II - Carmel

Company: MISO Energy
Location: Carmel
Posted on: September 13, 2019

Job Description:

Position Location: Carmel, INMISO OVERVIEWMISO manages the electricity super highway in the Central U.S. Through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 42 million Americans. We make certain that the right amount of electricity is generated and delivered dependably and cost-effectively every minute of every day. MISO makes this happen by operating one of the world's largest energy markets, with $29 billion in annual transactions. We are committed to being a trusted partner to our members and we strive to be the most reliable, value-creating Regional Transmission Organization.Operating the electricity grid, running a robust energy market, planning for a bright future - it's what our immensely talented and dedicated team does every day.For more info about MISO, check us out on YouTubehttps://www.youtube.com/watch?v=cEypBUCg7W0POSITION OVERVIEWThe Quality Process Analyst executes process improvement projects yielding efficiencies, quality and timeliness to foster a culture of continuous improvement within Operations. This position utilizes strong facilitation, problem solving, and customer service mind-set to help improve performance through process improvement/maturation.ESSENTIAL RESPONSIBILITIES

  • Analyze and recommend process metrics and reporting to meet business expectations.
  • Facilitate process maturity assessments to manage current and future business processes.
  • Utilize lean six sigma methods to reduce process risk, improve process quality, and increase customer satisfaction.
  • Analyze information and data to identify root cause and determine creative solutions to enable good decision-making and resolve issues and conflicts
  • Identify corrective and preventative actions including error proofing and process controls to ensure process defects are contained and prevented.
  • Understand Business Process Modeling Notation, and perform Value Stream mapping to document current state business processes and design future state business processes.
  • Utilize various data analysis tools and concepts including statistics, distributions, probability and reliability concepts, measurements scales, and sampling to analyze data and recommend improvements to process quality and performance.
  • Produce and analyze statistical process controls charts to identify variability in data and highlight improvement opportunities. Evaluate operating events, disturbances and operations performance.QUALIFICATIONS
  • Bachelor's degree in Business, Engineering, Statistics, Information Systems or related technical field required (or 6+ years of related work experience), required.
  • Two+ years of related Process Improvement experience (strongly preferred)
  • At least one to two years of related market operations, reliability coordination, generation dispatch, balancing authority operations, energy industry training, or transmission operations experience (strongly preferred)
  • Process Quality Analyst certification (preferred), Six Sigma certification (preferred), Lean (preferred)
  • Energy industry experience (preferred)Appropriate level will be determined based upon experience and knowledge

Keywords: MISO Energy, Carmel , Quality Process Analyst I, II - Carmel, Professions , Carmel, Indiana

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