Front Desk Agent - Split Shift
Company: Pyramid at The Republic
Posted on: September 15, 2023
Overview We are looking for a highly motivated individuals to
join our Front Desk team. The ideal candidate uses their engaging
personality to create a memorable first impression for our guests.
While checking in, registering guests, the Front Desk Agent is a
source of knowledge for the guest for everything about the hotel,
its amenities, and the local area. If you enjoy engaging with
people from all over the world and making meaningful connections,
as well as taking steps to "WOW" people, we want you! This is a
tremendous opportunity for a driven person to grow a career in
hospitality with a world-class property. Your Role:
- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and
taking sincere interest
- Check guests in, ensuring proper credit is received, special
requests are noted and fulfilled, and accurate information is
- Help to resolve problems and "WOW" guests through recovery when
things aren't quite right
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner,
assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe
deposits, and refunds.Responsibilities
- Assist other departments as needed.
Keywords: Pyramid at The Republic, Carmel , Front Desk Agent - Split Shift, Sales , Carmel, Indiana
Didn't find what you're looking for? Search again!