BMV Intermittent Customer Service Representative
Company: State of Indiana
Location: Carmel
Posted on: September 17, 2023
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Job Description:
BMV Intermittent Customer Service Representative
Date Posted: Sep 6, 2023
Requisition ID: 430748
Location:
Carmel, IN, US, 46032
Work for Indiana
Grow your career with the State of Indiana! With more than 50
executive branch agencies, the State of Indiana is a diverse
workforce offering employees stimulating and challenging projects
across a broad scope of career opportunities. As a State of Indiana
employee, you impact the well-being of Indiana's communities every
day.
At the State of Indiana, we don't just talk about diversity and
inclusion - Our goal is to create a welcoming, accessible, and
equitable workplace, with a workforce that is representative of the
State of Indiana population. As a proud equal opportunity employer,
reasonable accommodations may be available to enable individuals
with disabilities to complete the application and interview
process, as well as perform the essential functions of a role.
About the Bureau of Motor Vehicles (BMV):
The Indiana Bureau of Motor Vehicles has been named one of
Indiana's 2023 Top Workplaces by its employees.
The BMV's mission is to serve all Hoosiers by providing
best-in-class driver and vehicle services in a timely and accurate
manner while ensuring security and transparency. The BMV team works
throughout the state of Indiana and is dedicated to fostering an
environment where we:
Invest in our employees
Engage our customers
Provide sustainable systems
Embrace product innovation
Salary Statement:
The salary for this position traditionally starts at $15.17 per
hour but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
Use your job knowledge to conduct customer transactions
Answer customer's questions and provide guidance
Assist with the daily opening and closing of the branch
Check transactions to ensure accuracy, timeliness, and proper
accounting
Work with leadership to resolve escalated customer concerns and
system problems
File applications as completed throughout the day
The job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities
that are required of the employee. Other duties, responsibilities,
and activities may change or be assigned at any time with or
without notice.
What You'll Need for Success:
You must meet the following requirement to be considered for
employment:
High school diploma or equivalent.
Customer service experience
Top-notch communication skills
A high level of critical thinking and the ability to
troubleshoot
Ability to process cash and card transactions
Ability to travel up to 20 percent of the time to branch locations,
training, or branch-related community activities
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency
needs.
Benefits of Employment with the State of Indiana:
This seasonal position does not offer benefits and is limited to
180 working days in an eleven (11) month continuous period
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is
committed to recruit, select, develop, and promote employees based
on individual ability and job performance. Our policy is to provide
equal employment opportunity to all people in all aspects of
employer-employee relations without discrimination because of race,
color, creed, religion, sex, national origin, ancestry, age, sexual
orientation, gender identity, physical or mental disability, or
veteran status. We will comply with the spirit as well as the
letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require
reasonable accommodation in completing this application, you can
request assistance by contacting the Indiana State Personnel
Department at [email -protected].
The State of Indiana has established a culture that welcomes
equity, inclusion, and opportunity for all employees and
applicants. We encourage you to apply if you feel have you the
transferrable skills to be successful in this position and we look
forward to reviewing your application.
Current Employee? Click here
(https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff)
to apply.
Keywords: State of Indiana, Carmel , BMV Intermittent Customer Service Representative, Sales , Carmel, Indiana
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here to apply!
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