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Customer Service Agent

Company: Global Channel Management, Inc.
Location: Carmel
Posted on: May 17, 2019

Job Description:

Customer Service Agent needs 3+ years experience Customer Service Agent requires: customer service Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage. strong interpersonal skills to effectively communicate with both internal and external clients. Customer Service Agent duties: Responsible for the scheduling, tracking and monitoring of the touch point plans and the contract renewal life cycle process with the account owners. Escalate issues to appropriate individuals for timely follow-up as required. May require direct interaction with customers for follow-up to secure purchase orders or to meet special invoicing conditions.

Keywords: Global Channel Management, Inc., Carmel , Customer Service Agent, Sales , Carmel, Indiana

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