6189 - Device Complaints Support / Validation Engineer
Company: Verista, Inc.
Location: Indianapolis
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description Verista's 500
experts team up with the world's most recognizable brands in the
life science industry to solve their business needs. The nature of
our business is to empower growth and innovation within the
scientific community and to help researchers, organizations, and
companies solve some of the world's most pressing healthcare
challenges. Verista provides innovative solutions and services that
empower informed decision-making and are the result of our
significant investment in our people and our capabilities. Our
ability to grow is driven by world-class people who thrive in a
team environment and share our mission to enable life sciences
clients to improve lives. Our talented and dedicated professionals
are committed to making an impact every day. Company Culture
Guidelines & Values: We empower and support our colleagues We
commit to client success at every turn We have the courage to do
the right thing We encourage an inclusive environment where our
colleagues feel respected, engaged, and challenged. We constantly
acquire new skills and learn from our experiences to enhance our
collective expertise Validation Engineer / Device Compliances
Responsibilities: Support handling customer complaints. Objectives
include: Support timely completion of product complaint
investigations, in compliance with global and local procedures.
Assess incoming complaints and determine next steps needed to
adequately address the complaint issue(s) in a timely manner.
Determine the appropriate level of return sample analysis needed.
Perform visual and/or functional analysis as needed. Verify and
close relevant complaints with minimal supervision. Support
inventory management of complaint samples. Support QA personnel in
writing GMP documents, and completing complaint process metrics,
including second person verification (SPV) of complaints data.
Conduct PM activities in the Life Science Industry ensuring the
project meets the demands of the client. Understand Lifecycle
management for Quality Applications. Requirements: Must be willing
to work onsite in Indianapolis, IN. Associate's degree in
Engineering, Life Sciences, or a related field. Strong computer
literacy in all Microsoft Office applications. Strong attention to
detail. High degrees of self-management and problem solving.
Ability to work under tight deadlines Strong interpersonal skills
and extremely resourceful Additional Preferences: Knowledge of
regulatory requirements (e. g. cGMP, 21 CFR 820, ISO 13485,
Canadian MDR) Knowledge of complaint handling and quality systems;
device/combination product complaint experience preferred Veeva
QualityDocs experience For US geography, the salary range for this
position is shown below. The actual salary is dependent upon a
variety of job-related factors such as professional background,
training, work experience, location, business needs, market demand,
and competitive market practice. Therefore, in some circumstances,
the actual salary could fall outside of this expected range. This
salary range is subject to change and may be modified in the
future. *Verista is an equal opportunity employer. National (US)
Range $59,951—$95,358 USD Benefits Why Choose Verista? High growth
potential and fast-paced organization with a people-focused culture
Competitive pay plus performance-based incentive programs
Company-paid Life, Short-Term, and Long-Term Disability Insurance.
Medical, Dental & Vision insurances FSA, DCARE, Commuter Benefits
Supplemental Life, Hospital, Critical Illness and Legal Insurance
Health Savings Account 401(k) Retirement Plan (Employer Matching
benefit) Paid Time Off (Rollover Option) and Holidays As Needed
Sick Time Tuition Reimbursement Team Social Activities (We have
fun!) Employee Recognition Employee Referral Program Paid Parental
Leave and Bereavement Verista collects and processes personal data
in accordance with applicable data protection laws. If you are a
California Job Applicant, see the privacy notice for further
details. For more information about our company, please visit us at
Verista.com
Keywords: Verista, Inc., Carmel , 6189 - Device Complaints Support / Validation Engineer, Science, Research & Development , Indianapolis, Indiana
